ACTION REQUIREDRearview Camera System
Campaign #25V695000
Issued October 2025
Certain 2015–2019 Ford Flex vehicles may have a rearview camera that displays a distorted, intermittent, or blank image when the vehicle is placed in reverse.
RISKA rearview camera that fails to display a proper image reduces driver visibility behind the vehicle, increasing the risk of a crash.
What to do: Schedule dealer appointment — free repair
Remedy available — repair is free at authorized dealers
OPEN RECALLRear Suspension — Toe Links
Campaign #20V072000
Issued February 2020
Certain 2013–2018 Ford Flex vehicles with the SHO Performance Pack. Rear suspension toe links may fracture due to stress on the rear suspension.
RISKA fractured rear toe link causes a sudden change in vehicle handling and increases the risk of a crash.
What to do: Confirm repair was completed at your dealer
Remedy available — repair is free at authorized dealers
VERIFY STATUSTurbocharger Oil Supply Tube
Campaign #16V925000
Issued December 2016
Certain 2016–2017 Ford Flex vehicles equipped with 3.5L GTDI (EcoBoost) engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
RISKAn oil leak in the presence of an ignition source increases the risk of a fire.
What to do: Note: Affects EcoBoost engines only. Confirm with dealer if applicable to your VIN.
Remedy available — repair is free at authorized dealers
83 owner complaints have been filed with the NHTSA for the 2016 Ford Flex. 2 new complaints were filed in the past 30 days. Below is a breakdown of the most commonly reported problem areas.
Electrical System20 complaints
Backup Camera / Visibility16 complaints
Recent Owner Reports
BACKUP CAMERA / VISIBILITYMay 2026 · ODI #11739267
“The rearview camera became inoperable while attempting to reverse. The camera image failed to function properly and the blind spot warning system also stopped working.”
POWERTRAINApril 2026 · ODI #11734278
“Went to put the car in reverse and it kept driving forward — no strange sound or warning. The transmission shifter disconnected from the transmission. The car was still moving forward while in Park.”
SUSPENSIONMay 2026 · ODI #11737652
“Received notice of a suspension recall associated with the right rear toe link that was previously repaired. While wife was driving, the vehicle felt unstable with a sudden change in handling.”
Backup camera failure
The most active recall on your vehicle (25V695000) covers a known defect causing the rearview camera to go blank or distorted. If not yet repaired, schedule a dealer appointment — it's free.
Electrical system irregularities
Electrical issues are the most-reported complaint category (20 of 83 complaints). Owners report warning lights, door panel water intrusion, and intermittent power failures. Monitor for unexplained warning lights.
Transmission behavior
8 complaints involve powertrain issues, including reports of the transmission shifter disconnecting from the drivetrain. If you notice hesitation or unexpected gear behavior, have it inspected immediately.
Rear suspension
An open recall (20V072000) covers rear toe link fractures. If you have the SHO Performance Pack, confirm this recall was completed at your dealer. A fractured toe link can cause sudden loss of vehicle control.
Year / Make / Model
2016 Ford Flex
Drive Type
Front-Wheel Drive
Body Style
SUV / Multi-Purpose Vehicle
Manufactured In
Oakville, Canada
NHTSA Rollover Rating
4 / 5 stars (16.4% risk)
Stability Control
Standard
HighContact your Ford dealer to schedule a rearview camera replacement (Recall 25V695000) — free of charge.
HighConfirm that the rear suspension toe link recall (20V072000) was previously completed at your dealer.
MediumMonitor your electrical system — if dashboard warning lights appear or any door panel shows signs of water intrusion, have it inspected.
MediumBe aware of any unusual transmission behavior, especially when shifting between Reverse and Drive.
This report is generated using official NHTSA data and is provided for informational purposes only. MyVinGuard does not provide legal, mechanical, or safety advice. Always consult a qualified mechanic or contact NHTSA directly at 1-888-327-4236 for safety concerns.